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Frequently Asked Questions

Q: Do you have Supra eKey access so that the listing agent doesn't need to open the door?
A: Yes, we are able to enter the property through non-member access. Click here for instructions.

Q: How will the photos/videos be delivered?
A: Through a Dropbox link sent to the provided email address.

Q: What areas do you serve?
A: Utah County, Salt Lake County, Wasatch County and Park City.

Q: Do you charge extra for travel?
A: There is no extra charge for travel within Utah County, Salt Lake County, Wasatch County and Park City.

Q: Do you charge extra for twilight photos?
A: There is no extra charge for twilight photos. Select any time available on the calendar when booking.

Q: When is the best time to schedule a shoot?
A: North-facing properties: 10:00 am - 2:00 pm, East-facing: 8:00 am - 12:00 pm, South-facing: 4:00 pm - sunset (end of session), West-facing: 12:00 pm - 4:00 pm.

Q: What is the turnaround time for photo delivery?
A: Typically within 24 hours.

Have another question? Head over to the Contact tab.

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